Delivery Options

Charges & Times
For our shipment options, we have Royal Mail options and a few other couriers with a variable rate, all of which are displayed at checkout.

Royal Mail options

  • Royal Mail 24h standard (delivery takes about 2 to 3 days)  –  £3.89
  • Royal Mail 48h (delivery takes about 3 to 5 days) – £3.00
  • Royal Mail next business day delivery – £5.50

Other options that will have dynamically calculated prices depending on postcode and total weight off your order:

  • DPD
  • Hermes
  • UPS

Please note that the delivery times given are estimates provided by our carriers. Please allow up to 15 working days for it to arrive as an item cannot be classified as “lost in post” and a replacement issued until that length of time has elapsed.

Dispatching

Normal Working Hours & Dispatching

Although our normal operating hours are from Monday to Friday from 9 am – 6 pm, we do our best to dispatch orders as soon as we receive them. We’ll be dispatching your order from Monday to Saturday every week. Orders received on Sunday or Bank Holidays will be dispatched the next working day.

Tracking

Managing your order
Tracking is only available for the options that support it.

You will receive a link in your confirmation e-mail containing all tracking information required if the delivery option has a tracking option enabled.

Additional Information

Estra Charges & Notes

Our delivery company may leave your parcel with your neighbour or in a designated safe place if you are not available when they attempt to deliver it. If you do not want them to do this you must inform us at the time of ordering so we can instruct them accordingly.

Any other extra costs incurred due to incorrect delivery details being submitted when you place your order will be at your own cost.